Legal
Terms of Service
The terms you are agreeing to when you book Home Visit Beauty. Last updated 31 July 2026.
Who provides the service
Home Visit Beauty is a mobile beauty service in Bangkok, Thailand. We operate as a service-area business: there is no salon to visit, and all treatments happen at an address you provide. Contact is by WhatsApp on +66 93 168 2944 or by phone on +66 93 168 2944.
Booking and confirmation
Booking and confirmation work as set out below, and an appointment is not confirmed until the final step.
- A booking exists once we have confirmed a specific time in writing on WhatsApp. A form submission or an enquiry on its own is not a confirmed appointment.
Access and the appointment
Access to your building and what happens at the appointment are governed by the terms below.
- A space we can work in — a hotel room, condo or home.
If a building requires visitor registration, please allow for it when choosing your time; sign-in can add several minutes. If we cannot get access at the agreed time and cannot reach you, we may treat the appointment as a late cancellation.
Cancellation and lateness
Cancellation and lateness are handled as set out below, and the notice periods are the operative part.
- Free up to 2 hours before your appointment — cancel or reschedule on WhatsApp and there is no charge.
- Inside 2 hours, a fee may apply, because the practitioner is usually already travelling to you.
- Tell us as early as you can. Plans change; the earlier we know, the easier the slot is to fill.
Repeated same-day cancellations may mean we ask to confirm future bookings differently. If we are running late, we will tell you as soon as we know.
Payment
Payment is made directly to the practitioner at the end of the appointment. We do not take card details through this website. Our privacy policy sets out how we handle your details once a booking is confirmed.
Safety, skin and honesty about outcomes
Tell us before we start about allergies, skin conditions, recent sun exposure, or medication that affects the skin. If you do not tell us, we cannot account for it. We may decline to treat an area if we judge it unsafe, and we will explain why.
Some redness or sensitivity after waxing and threading is normal and settles. We patch-test before any brightening treatment. We do not promise a specific cosmetic outcome, and we do not offer medical or dermatological advice.
If something is not right
Tell us during the appointment if you can — most things are fixable on the spot. If you are unhappy afterwards, message us on WhatsApp and we will put it right where we reasonably can. We do not offer a blanket money-back guarantee, and we would rather say that plainly than imply one we would not honour.
We will tell you the price before we begin; if what you want changes on the day, we will re-quote before starting rather than afterwards. To start, confirm an appointment on WhatsApp and we reply with a time in writing.
What we do not do
We are a beauty service, not a clinic. We do not provide:
- Medical aesthetics
- Injectables
- Laser treatment
- Any procedure requiring a medical licence
Changes to these terms
These terms may change. The version that applies to your booking is the one published on the day we confirm it. This version is dated 31 July 2026.